Question 1

How do I place an order?

Accepted Answer

Placing an order is easy! Simply browse our products, add items to your cart, proceed to checkout, enter your shipping and payment details, and confirm your order. You'll receive an order confirmation email once your order is placed successfully.

Question 2

What payment methods do you accept?

Accepted Answer

We accept various payment methods including Mobile Financial Services (bKash, Nagad, Rocket), Credit and Debit Cards (Visa, MasterCard, American Express), Bank transfers, Cash on Delivery (COD - subject to location and order value), and Digital wallets.

Question 3

What is your return policy?

Accepted Answer

You can return most items within 7 days of delivery for a full refund or exchange, provided the items are in original, unopened packaging with all seals intact. Items must include all original accessories and documentation. Some items like software, consumables, and personalized products are non-returnable.

Question 4

Are the products genuine and authentic?

Accepted Answer

Yes, absolutely! We source all our products from authorized distributors and reputable suppliers to ensure authenticity and quality. Every product is genuine and comes with manufacturer warranty where applicable.

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